CRM & leads
Where a captured caller becomes a lead you can quote, not a note on a pad.
AI Receptionist · Add-on
An AI Receptionist That Answers at 2am
Your phone rings while you are on a mower, under a truck, or asleep after a plow shift. The AI Receptionist picks up 24/7 in a natural voice, tells the caller it is an AI, answers from your business profile, and files what they need into your inbox. A paid add-on, on any plan.
The problem
The job goes to whoever picks up.
A homeowner with a dead lawn calls three companies. The first one that answers gets to quote. You were in the field, so you got the voicemail, and by the time you call back at seven that evening they have already said yes to somebody else. Nobody tracks the jobs lost this way, because they never became leads in the first place.
What it does
It answers, it listens, and it writes it down.
The receptionist answers in a natural voice and identifies itself as an AI. It knows your business because it answers from your own business profile and the knowledge documents you upload: your services, your service area, your hours, your policies.
Then it does the useful part. Every call ends up in the Receptionist Inbox, filed as what it actually was, with the transcript attached. New leads arrive as leads. A customer asking to move Thursday arrives as a reschedule request. Nothing is left on a sticky note.
What lands in your inbox
- 1
New lead
Someone who wants work done, captured with what they asked for and how to reach them.
- 2
Reschedule
An existing customer who needs a different day.
- 3
Callback
Someone who needs a person, with the reason attached.
- 4
Message
Anything that just needs passing on.
- 5
Emergency
The ones that cannot wait, routed by your own rules.
What it will not do
The limits are the feature.
It will not book an appointment, it will not quote a price, and it will not send a text. Those are not gaps waiting to be filled in a later release. They are the three decisions where an AI getting it wrong costs you real money: a double-booked crew, a quarter-acre price on an acre lot, and a written promise you never made.
It also says it is an AI, every time. You will not have a customer discover it later and wonder what else you were not straight about.
$39 a month, add it or drop it
30 conversations a month included, then $0.75 each. It is an add-on rather than a plan tier, so a Starter shop can run it and a Scale shop can skip it. Turn it on yourself in the app for the season when the phone is busiest and off again when it is not. It starts once your paid plan is active, not during the free trial.
- Answers calls 24/7 in a natural voice and says it is an AI
- Captures leads and requests into your inbox
- Transfers urgent calls to your team
- Follows your business hours
- Voice only, no texting
- Your team schedules the work
Works together
A caller becomes a customer
Snow & storm operations
The nights the phone rings hardest, and nobody is at a desk to answer it.
Website builder
The other front door. Forms fill the same pipeline the phone does.
All features
See how the whole platform fits together, from first call to renewal.
Questions
AI Receptionist FAQ
Does it pretend to be a person?
No, and that is deliberate. It says it is an AI assistant when it answers. Callers who are told up front are far less annoyed than callers who work it out halfway through, and in a trade that runs on trust, getting caught faking it costs more than the call was worth.
Can it book the job?
No. It captures the request and puts it in your inbox for a human to schedule. Booking would mean it decides your crew capacity, your drive time and your pricing from a phone call, and it is not going to be the thing that double-books your Tuesday.
Will it quote a price?
Never. It will take down what the caller wants and hand it to you. Pricing a property over the phone from a stranger’s description is how you end up mowing an acre for a quarter-acre price.
What does it actually do with a call?
It answers from your business profile and the knowledge documents you upload, so it can tell people what you do, where you work and when you are open. Then it files what the caller needs: a new lead, a reschedule, a callback, a message, or an emergency, each landing in the Receptionist Inbox with the transcript attached.
What happens with an urgent call?
You set routing rules and business hours. Calls that match your transfer rules go through to your team rather than into the inbox. A storm-night call for a commercial lot does not sit in a queue until morning.
Does it text?
No. It is voice only. It will not send a text message to a caller, and it will not follow up by SMS.
What does it cost?
$39 a month as an add-on, with 30 conversations a month included, then $0.75 each. It is not bundled into a plan tier, so you switch it on when the phone starts costing you jobs and off when it does not.
How do I turn it on?
Yourself, in the app: Receptionist, Setup, Activate, or Settings, Plan & Features, Add-ons. No call to us needed. It needs an active paid subscription, so it is not part of the free trial. You can end the trial early and subscribe from Plan & Features whenever you are ready.
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