FAQ
Questions, straight answers.
What the product does, what it costs, and what it doesn't do, without the runaround. If your question isn't here, email us and a human will answer.
About the product
Do you handle both lawn and snow?
Yes, that's the point. Program rounds for fertilization and treatments in summer, Storm Events for snow dispatch in winter, all in the same system with the same customers and crews.
How long does it take to get going?
Days, not quarters. Setup is self-serve, with program and industry templates to start from. You can run one crew or one program in parallel and roll over the rest at season change.
Is there a platform fee on the payments I collect?
No. You connect your own Stripe account and pay only Stripe's standard rate. We never take a cut. If you'd rather pass the processing fee to the homeowner, there's a toggle for that.
Can I see the price before I talk to sales?
Yes. Tiers are published: $99, $229, and $399 a month. Start a 14-day free trial whenever you are ready. No sales call required.
Is a website included?
Yes. The built-in website builder is included on every plan. Publish a marketing site whose contact forms create leads in your CRM. No separate website subscription.
How do crews use it in the field?
Crews get their day on a phone: their stops, their route, and marking work complete on site.
Do you have two-way texting and AI quoting?
No two-way texting and no AI quoting. We do offer an AI voice receptionist add-on ($39/mo, 30 conversations included each month, then $0.75 each) that answers calls and captures leads and requests. You can switch it on yourself once your paid plan has started. What else is live today: storm dispatch, program rounds, auto-renewing contracts, the customer portal, and the website builder.
Pricing & billing
Is there a platform fee on the payments I collect?
No. You connect your own Stripe account and pay only Stripe's standard rate; we never take a cut. If you'd rather pass the processing fee to the homeowner, there's a toggle for that.
Do I have to talk to sales to get a price?
No. The tiers are published right here, and you can start a free trial whenever you want without talking to anyone. If you'd rather ask a question first, email us and a human will reply.
Can I pay month-to-month?
Yes. Every plan is billed monthly: $99, $229, or $399 a month. There is no annual plan and no long-term software contract.
What's included in the free trial?
A 14-day free trial of the plan you pick, no credit card required. Try it with your real customers and jobs before you decide. The AI assistant and the AI Receptionist add-on are not part of the trial: they switch on once your paid subscription starts, and you can subscribe early from Settings, Plan & Features whenever you like.
How do AI credits work?
Every paid plan includes a monthly AI credit allowance for the assistant and Draft with AI: 500 on Starter, 1,500 on Pro, and 4,000 on Scale. If you run low, buy a one-time pack of 500 credits for $10 or 1,500 credits for $25. Pack credits never expire.
What happens if I cancel or a payment fails?
Cancel from the billing page in the app and it takes effect at the end of the period you have paid for. If a subscription lapses, your account becomes read-only: you can still log in and see all of your data, your customers can still pay open invoices in the portal, and nothing is deleted. Creating and editing records, automated emails and the AI Receptionist pause until billing is fixed. Pay the balance or resubscribe and full access comes back right away.
How many crews can I have?
Starter includes up to 2 crews, Pro up to 10, and Scale is unlimited. If you move to a smaller plan, your existing crews are never deleted; you just cannot add new ones until you are under the limit.
Which plan includes the website builder?
Every plan. The website builder and mail merge campaigns are included on Starter, Pro, and Scale alike.
How hard is it to switch from my current tool?
You can be live in days, not quarters. Start with one crew or one program, run it in parallel, and roll the rest over at season change with the Renewal and Season Planner.
What happens to my customer payment data?
It flows through your own Stripe account. We never hold your money. Disconnecting is yours to control.
Do prices include both lawn and snow features?
Programs & Rounds and Storm Events are included starting on the Pro plan, the same plan for both seasons. No separate snow add-on.
Didn't find your answer? For how-to questions, see the Help Center; for everything else, contact us.
Ready to run lawn and snow in one system?
14-day free trial · No credit card required