Call Tracking (Marketing)

Last updated July 6, 2026 · Admins and office staff

Call tracking is planned but not available yet. This article explains the current state so you’re not left hunting for a screen that doesn’t do anything.

Current status

Call tracking is not configured and has no working screen. There is a placeholder page, but it only reads:

“Call tracking is not configured yet. The feature internals still need implementation.”

There is no way today to log an inbound call, attach a call to a customer or lead, or report on call volume or sources inside the product. The feature is on the roadmap but hasn’t shipped.

What to do in the meantime

Until call tracking ships, track lead sources where the product does support it:

  • Record where a lead came from on the lead itself. The Lead source field accepts values like Referral, Website, Google Ads, Yard Sign, Phone Call, and Angi.
  • Segment by source for follow-up. Create a saved segment filtered by Source (e.g. “Phone Call”) to email or nurture those leads. See Saved Segments.
  • Nurture leads that phoned in but never got a quote with a Lead nurture sequence. See Email Sequences.

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