New Customer Welcome
Set expectations with brand-new customers. Send right after signup, before the first visit.
Customer Care
Review Request
Ask a happy customer for an honest online review. Send after a job has gone well.
Customer list 150 words
3 merge fields
The letter
Hi «CustomerName»,
Thank you for letting us take care of your property at «Address1». We hope the work has been everything you expected, and if it has not, we would honestly like to hear about it.
If you have been happy with our service, would you consider sharing a few words in an online review? For a small local company, reviews are how new neighbors find us and decide whether to trust us. A couple of sentences about your experience is plenty.
There is no obligation, and your answer will not change a thing about how we treat you. We are asking because your opinion carries weight.
If you would like the link to leave a review, just reply to this email or give us a call and we will send it right over. You can also search for «CompanyName» online and find us that way.
With sincere thanks,
«CompanyName»
The highlighted «placeholders» are merge fields. LandscapingSoftware replaces each one with the matching value from your records, per recipient, when the merge runs. Copy them exactly as shown.
More Customer Care templates
End-of-Season Thank You
Close the season with genuine gratitude. Send after the final visit of the year.
Mid-Season Service Check-In
Ask how the service is going while there's still time to adjust. Send around the midpoint of the season.
Put this letter to work on your whole list.
14-day free trial · No credit card required