Friendly Payment Reminder
Nudge a past-due balance without souring the relationship. Send about a week after an invoice goes past due.
Billing & Office
Year-End Wrap-Up & Next Season Planning
Wrap up the year and open next season's planning conversation. Send in late fall or early winter.
Customer list 141 words
3 merge fields
The letter
Hi «CustomerName»,
Before we close the books on the season, we wanted to send a short note about the year at «Address1» — and a look ahead.
This season our crews handled your scheduled services, kept the property on its regular rhythm, and logged everything along the way. If you'd like a summary of the visits and services on your account this year, we're happy to send one over — some customers like having it for their records.
More importantly: next season is planned now, in the quiet months. If there's a project you've been circling — new beds, drainage, lighting, a lawn upgrade — winter planning gets you the best schedule spots and the smoothest start.
To request your year-end summary or start a conversation about next season, reply to this email or give us a call.
With appreciation,
«CompanyName»
The highlighted «placeholders» are merge fields — LandscapingSoftware replaces each one with the matching value from your records, per recipient, when the merge runs. Copy them exactly as shown.
More Billing & Office templates
Second Payment Reminder
Follow up on a balance that's still open after the first reminder. Send two to three weeks after the first reminder.
How Seasonal Billing Works
Explain equal monthly billing before confusion turns into calls. Send when enrolling customers or at the start of a billing year.
Put this letter to work on your whole list.
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